Statement of Use for Students/Virtual Proctoring Statement

It is the instructor's right to deny a student a make-up exam or the use of online proctoring. Students taking online courses with a required proctored exam(s) must take their exam(s) at a scheduled time and on the scheduled PHSC campus in a secure testing environment. If the instructor permits, students may be allowed to use a third-party virtual proctoring service at their own cost. The College has made arrangements with a vendor, Software Secure, to provide these services at a cost of $15.00 per test. Payment is made directly to the vendor and the College derives no financial gain from this arrangement.

Any student with extenuating circumstances must contact their instructor, in writing, explaining their situation and supplying any needed documentation no later than 2-3 days (unless directed differently by their instructor) before the scheduled exam. 

Virtual Proctoring Requirements

Students opting to use the online proctoring service must supply all of the required items. 

  1. State issued photo ID (i.e., driver’s license or identification card); military ID and credit cards are not allowed.
  2. Payment with a personal credit card.
  3. A reliable computer running Windows 7 (or higher) or Mac OS X 10 (or higher) and a web camera, microphone and speakers which can be purchased at College Store.
  4. Sufficient Internet connection and a compatible browser.
  5. A secure testing environment that includes a private room without other people present and no posted exam materials.
  6. A mirror to show the testing environment.

Special Note: The proctoring service is not compatible with any mobile device (i.e., iPad, iPhone, Chromebook, Samsung Galaxy, etc.).

Guides and Walkthroughs 

Review the RPNOW Exam Taker Quick Guide and RPNow system requirements for support information and video walkthroughs.

Accommodations Statement: Any student whose disability falls within the American Disabilities Act (ADA) and requires accommodations should contact Student Accessibility Services at PHSC. Requests for accommodations should be submitted to the instructor within the first two weeks of the course. Once the accommodation letter is received, the instructor will insure that the appropriate on-campus accommodations have been made for the testing. If the instructor permits, and the student has selected to use the virtual proctoring service, the instructor will notify the vendor of the required accommodations. There will be no additional charge for accommodations beyond the exam fee charged by the online proctoring service.